Welcome to the genAI Chat Cloud by Botco.ai
With our cutting-edge chatbot solution, and user centric models, you can revolutionize the customer service experience in your contact centers.
Transform your contact center operations with the genAI Chat Cloud by Botco.ai. Create chatbots that turn your proprietary data into conversations that drive engagement and revenue growth. Fine tuned models guarantee accuracy and security vs. public LLMs.
Three main features that securely leverage enterprise data to provide accurate answers.
With our advanced AI technology, customers can easily interact with your business via chat, with a seamless transfer to a live agent when needed.
InstaStack
Our powerful document search tool that can query enterprise documents and quickly retrieve the most relevant information. Chatbots use Instastack to provide the most accurate answers from the latest version of enterprise data.
InstaChat
Our chatbot generator that uses natural language processing and machine learning algorithms to generate Q&A pairs from your documents, enabling rapid chatbot development.
InstaGraph
The structured data query tool that allows customers to quickly access the information they need, with powerful filtering and sorting capabilities to make it easy to find what they're looking for.
The genAI Chat Cloud by Botco.ai powers our development platform that is used to create and deploy enterprise scale chatbots.
It also has powerful reporting tools that provide access to detailed analytics on chatbot usage, customer satisfaction, and other actionable business insights. With our snap on integration framework, chatbots are seamlessly connected to your enterprise applications, including contact center software like Five9, NICE inContact, Genesys, Avaya Aura Call Center Elite and more.
Ready to experience the power of AI applied to your contact center?
Want to find out how generative AI can enhance your customer journey?
Want to use the power of large language models without hallucinations?
Contact us today to learn more about the genAI Chat Cloud by Botco.ai.
Are you ready to -
- Reduce employee attrition and burnout rates
- Deflect 30% + of inbound calls
- Improve team performance
- Elevate customer experience
- Automate routine tasks
Put AI to Work at your Contact Center
