Cities across the U.S. are leveraging AI to cut call center costs, improve service efficiency, and enhance citizen satisfaction—without increasing staff workload.
24/7 citizen assistance via website, mobile, and messaging apps. Automate service requests (waste pickup, pothole reporting, etc.). Provide real-time updates on public transport, weather, and city alerts. Secure payment processingfor taxes, permits, and utilities. Increase efficiency & transparency without adding staff.
Behind the Build: Greater Phoenix Economic Council’s AI Chatbot
Cities deal with thousands of inquiries daily—business regulations, workforce data, relocation support, infrastructure details, and more. The challenge? Providing fast, accurate answers at scale without overwhelming teams.
Powering State and Local Government with GenAI Chatbots
Learn how intelligent chatbots are transforming economic development for state and local governments by simplifying access to essential resources and...
