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The State of Chatbots in Marketing 2022
Learn why chatbots have become an integral part of the modern marketer’s toolkit.
What you'll learn?
We surveyed 1000 consumers and 250 marketing professionals to get an in-depth, data-driven understanding of chatbot adoption. From why consumers use chatbots to where chatbots create ROI, our new report provides a quantitative breakdown of everything marketers need to know about this powerful tech.
Highlights include:
93% of marketers rely on chatbots as part of their strategy.
98% of marketers say chatbots improve the customer journey.
70% of consumers state that chatbots answer all or most of their questions satisfactorily.
Download our full report to get the complete results and analysis.
