What you'll learn?
We surveyed 1000 consumers and 250 marketing professionals to get an in-depth, data-driven understanding of chatbot adoption. From why consumers use chatbots to where chatbots create ROI, our new report provides a quantitative breakdown of everything marketers need to know about this powerful tech.
93% of marketers rely on chatbots as part of their strategy.
98% of marketers say chatbots improve the customer journey.
70% of consumers state that chatbots answer all or most of their questions satisfactorily.
Download our full report to get the complete results and analysis.